AOS Blog | Copier Industry Insights & Print Solutions

Should I Get My Copy Machine Repaired

Written by Brad McEldowney | June 21, 2023

 

 

If you've ever faced the frustration of a broken copier, you might have wondered about the possibility of getting it fixed. Fortunately, repair services are available to address these issues.

Here, you can learn why one-time copy machine repair can be cost-prohibitive. We will also explore the benefits of copier support agreements. For most, these are a more economical and comprehensive solution.

The Cost of One-Time Copy Machine Repair

A one-time copier repair can result in significant expenses. Typically, a diagnostic fee of $165 or more is charged upfront.

You must also pay for the parts and labor required for the repair. These cumulative costs can quickly become burdensome. This is especially true if you have a limited budget.

The Advantages of Copier Support Agreements

You will see several benefits when choosing a reputable service provider for a copier support agreement. Some of the benefits include the following:

Cost-Effective Solution

Copier support agreements provide a cost-effective alternative to one-time-break-fix repairs. A support agreement could have monthly fees as low as $30. These agreements cover toner, maintenance, and repair costs.

Comprehensive Support

Unlike individual repairs, copier support agreements encompass a range of services. These include things like:

  • Regular maintenance
  • Supply replenishment (toner, maintenance kits, etc.)
  • Access to necessary parts
  • Access to skilled labor
  • Unlimited training

For most businesses, these benefits more than makeup for the cost.

Budget Predictability

By opting for a copier support agreement, you can avoid the unpredictable expenses of one-time repairs. The fixed monthly fee allows for better budget planning. It can also minimize unexpected financial burdens.

The Importance of Copy Machine Maintenance

Regular maintenance is crucial in keeping your copy machine in optimal working condition. Like any other machine, copy machines require proper care and attention.

This helps to ensure longevity and reliable performance. Here are some essential maintenance tasks to consider:

Have your Device Maintained by a Manufacturer Certified Technician

This includes things such as:

  • Using OEM ink or toner cartridges
  • Complete Necessary Maintenance as indicated
  • Cleaning the slit glass as necessary

By following these guidelines, your copy machine will work properly.

Professional Maintenance

A support agreement includes periodic maintenance. This allows you to identify potential issues or areas of concern. Skilled technicians can provide valuable insights and address minor problems before they escalate into major repairs. Included in the support agreement the provider stocks your maintenance kits and parts.

Signing up for an MFP Support Agreement

If you own a copy machine for your workplace, school, or home, an MFP (Multifunction Printer) Support Agreement is worth considering. This agreement ensures that your copy machine receives regular maintenance, immediate repairs whenever necessary, and auto shipment of toner.

Getting Your Copy Machine Repaired

Once you have identified a copy machine repair service, the process typically involves the following steps:

  • Contact the service provider
  • On-site assessment
  • Repair timeframe

The technician will let you know the extent of the repair or service and how long it will take.

How to Get the Most Out of Copy Machine Repair

While getting a one-time copy machine repair can be costly, there is an alternative solution that offers comprehensive support at a lower price—copier support agreements. By signing up for these agreements, you can access regular maintenance, necessary parts, toner shipments to your door, skilled labor, and other valuable benefits.

Furthermore, prioritizing copy machine maintenance through simple tasks can minimize the likelihood of breakdowns and extend the machine's lifespan. Contact us today to learn more about our copier support agreements.